Thank you for your purchase! We hope you are happy with the product that you receive. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of receipt of the product. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at info@pelofondo.com to obtain an RMA number. After receiving an RMA number, place the item securely in its original packaging and mail your return to the following address:
PELOFONDO
ATTN: Returns
RMA#
PO Box 161392
Austin, TX 78716
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. Any items shipped to an address other than what is listed above will not be eligible for a refund.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from receipt of your item to process your return.
For defective or damaged products, please contact us at info@pelofondo.com to arrange a refund or exchange.
Please Note:
• Sale items are FINAL SALE and cannot be returned
• Customizable items, such as finisher shirts, are not eligible for refunds as each item is made to order.
• Team-Specific apparel is not eligible for a refund as each item is made to order.
If you have any questions concerning our return policy, please contact us at info@pelofondo.com
